Crew accommodation program
Demo Air Group
Variance
Investigating
Card never charged
Not yet final. Becomes immutable 2026-09-25, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty NZD-380123
€278.37
- 1 nights · 2026-08-26 → 2026-08-27
- Hilton Glendale, LAX
- H. Reid · Air New Zealand International Ltd
- NZB-6180123
Card
What actually moved · NZVCC-6180123
€268.88
- Authorized €268.88
- 2 card events
Folio
What the hotel says happened
€253.02
- 1 lines totalling €231.24
- Variance €-15.86 (-5.7%)
- Tax and fees
Folio lines
1 lines from the property| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-26 | room | Room charge | €231.24 | Disputed |
Booking
What was asked for- 2026-08-18 09:00 Roster line published NZ325 AKL→LAX, duty ends 2026-08-26 22:56 AIMS
- 2026-08-18 09:00 Policy evaluated Within policy ruleset 2026.2
- 2026-08-18 09:00 Booking placed standard room, 1 night, €278.37 · CNF-NZB-6180123 staff portal
- 2026-08-26 22:56 Rest window opens 14.89h available, 9.58h sleep opportunity roster
- 2026-08-26 23:55 Check-in
- 2026-08-27 13:15 Check-out
Card
What moved- 2026-08-24 00:00 Card issued limit €268.88, valid 2026-08-26T00:00:00Z to 2026-09-02T00:00:00Z (7d grace), locked to 7011 Routespring VCC
- 2026-08-24 00:00 Authorized €283.88 ISS-NZVCC-6180123
- 2026-08-27 09:00 Settled €268.88 ISS-NZVCC-6180123
Folio
What the property says- 2026-08-27 08:00 Charge the booking did not carry Room charge €231.24 disputed
Decisions
2 recorded · 0 taken by a person, 2 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-26 12:00 | Rule | reconciliation_engine | opened | |
| 2026-08-27 09:00 | Rule | reconciliation_engine | variance detected |
Outcomenot yet resolved
Variance€-15.86
CategoryTax and fees
Closedopen until 2026-09-25
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-27 | Posted | Settlement — Hilton Glendale | €278.37 | −€278.37 |