Crew accommodation program
Demo Air Group
Variance
Investigating
Card never charged
Not yet final. Becomes immutable 2026-09-25, 30 days from last known checkout
Booking
What we meant to buy · AIMS duty NZD-377050
€385.89
- 1 nights · 2026-08-26 → 2026-08-27
- Sofitel Queenstown, ZQN
- T. Bennett · Air New Zealand Domestic Ltd
- NZB-6177050
Card
What actually moved · NZVCC-6177050
€376.40
- Authorized €376.40
- 2 card events
Folio
What the hotel says happened
€417.40
- 1 lines totalling €327.30
- Variance €41.00 (10.6%)
- Incidentals
Folio lines
1 lines from the property| Date | Type | Description | Amount | |
|---|---|---|---|---|
| 2026-08-26 | room | Room charge | €327.30 | Disputed |
Booking
What was asked for- 2026-08-16 09:00 Roster line published NZ706 AKL→ZQN, duty ends 2026-08-26 05:34 AIMS
- 2026-08-16 09:00 Policy evaluated Within policy ruleset 2026.2
- 2026-08-16 09:00 Booking placed standard room, 1 night, €385.89 · CNF-NZB-6177050 travel desk
- 2026-08-26 05:34 Rest window opens 10.55h available, 7.99h sleep opportunity roster
- 2026-08-26 06:20 Check-in
- 2026-08-27 10:30 Check-out
Card
What moved- 2026-08-24 00:00 Card issued limit €376.40, valid 2026-08-26T00:00:00Z to 2026-09-02T00:00:00Z (7d grace), locked to 7011 Routespring VCC
- 2026-08-24 00:00 Authorized €391.40 ISS-NZVCC-6177050
- 2026-08-27 09:00 Settled €376.40 ISS-NZVCC-6177050
Folio
What the property says- 2026-08-27 08:00 Charge the booking did not carry Room charge €327.30 disputed
Decisions
2 recorded · 0 taken by a person, 2 by a rule| When | By | Who | Decision | Reason given |
|---|---|---|---|---|
| 2026-08-26 12:00 | Rule | reconciliation_engine | opened | |
| 2026-08-27 09:00 | Rule | reconciliation_engine | variance detected |
Outcomenot yet resolved
Variance€41.00
CategoryIncidentals
Closedopen until 2026-09-25
Ledger entries
Fund movement for this stay| Date | Entry | Description | Amount | Balance |
|---|---|---|---|---|
| 2026-08-27 | Posted | Settlement — Sofitel Queenstown | €385.89 | −€385.89 |