Routespring
Crew accommodation program
Demo Air Group
Open Folio never received
Not yet final. Becomes immutable 2026-09-09, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty NZD-376996

€385.89
  • 1 nights · 2026-08-10 → 2026-08-11
  • Sofitel Queenstown, ZQN
  • H. Wickliffe · Air New Zealand Domestic Ltd
  • NZB-6176996
Card

What actually moved · NZVCC-6176996

€376.40
  • Authorized €376.40
  • 2 card events
Folio

What the hotel says happened

€444.01
  • 1 lines totalling €327.30
  • Variance €67.61 (17.5%)
  • Rate change

Folio lines

1 lines from the property
DateTypeDescriptionAmount
2026-08-10 room Room charge €327.30 Disputed

Booking

What was asked for
  1. 2026-08-08 09:00 Roster line published NZ452 WLG→ZQN, duty ends 2026-08-10 21:54 AIMS
  2. 2026-08-08 09:00 Policy evaluated Routed for approval — Rate above contracted cap ruleset 2026.2
  3. 2026-08-08 09:00 Override approved irops_recovery duty_owner (duty owner)
  4. 2026-08-08 09:00 Booking placed standard room, 1 night, €385.89 · CNF-NZB-6176996 automation
  5. 2026-08-10 21:54 Rest window opens 14.26h available, 7.02h sleep opportunity roster
  6. 2026-08-10 22:40 Check-in
  7. 2026-08-11 10:30 Check-out

Card

What moved
  1. 2026-08-08 00:00 Card issued limit €376.40, valid 2026-08-10T00:00:00Z to 2026-08-17T00:00:00Z (7d grace), locked to 7011 Routespring VCC
  2. 2026-08-08 00:00 Authorized €391.40 ISS-NZVCC-6176996
  3. 2026-08-11 09:00 Settled €376.40 ISS-NZVCC-6176996

Folio

What the property says
  1. 2026-08-11 08:00 Charge the booking did not carry Room charge €327.30 disputed

Decisions

2 recorded · 0 taken by a person, 2 by a rule
WhenByWhoDecisionReason given
2026-08-10 12:00 Rule reconciliation_engine opened
2026-08-11 09:00 Rule reconciliation_engine variance detected
Outcomenot yet resolved
Variance€67.61
CategoryRate change
Closedopen until 2026-09-09

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-11 Posted Settlement — Sofitel Queenstown €385.89 −€385.89