Routespring
Crew accommodation program
Demo Air Group
Open Charge after expiry
Not yet final. Becomes immutable 2026-09-21, 30 days from last known checkout
Booking

What we meant to buy · AIMS duty NZD-376904

€385.89
  • 1 nights · 2026-08-22 → 2026-08-23
  • Novotel Queenstown Lakeside, ZQN
  • T. Bennett · Air New Zealand Domestic Ltd
  • NZB-6176904
Card

What actually moved · NZVCC-6176904

€376.40
  • Authorized €376.40
  • 2 card events
Folio

What the hotel says happened

€414.84
  • 1 lines totalling €327.30
  • Variance €38.44 (10.0%)
  • Early departure

Folio lines

1 lines from the property
DateTypeDescriptionAmount
2026-08-22 room Room charge €327.30 Disputed

Booking

What was asked for
  1. 2026-08-15 09:00 Roster line published NZ896 AKL→ZQN, duty ends 2026-08-22 05:30 AIMS
  2. 2026-08-15 09:00 Policy evaluated Routed for approval — Approved property list, Transfer time threshold ruleset 2026.2
  3. 2026-08-15 09:00 Override approved no_alternative_property operations_lead (operations lead)
  4. 2026-08-15 09:00 Booking placed standard room, 1 night, €385.89 · CNF-NZB-6176904 automation
  5. 2026-08-22 05:30 Rest window opens 11.57h available, 8.89h sleep opportunity roster
  6. 2026-08-22 06:20 Check-in
  7. 2026-08-23 10:30 Check-out

Card

What moved
  1. 2026-08-20 00:00 Card issued limit €376.40, valid 2026-08-22T00:00:00Z to 2026-08-29T00:00:00Z (7d grace), locked to 7011 Routespring VCC
  2. 2026-08-20 00:00 Authorized €391.40 ISS-NZVCC-6176904
  3. 2026-08-23 09:00 Settled €376.40 ISS-NZVCC-6176904

Folio

What the property says
  1. 2026-08-23 08:00 Charge the booking did not carry Room charge €327.30 disputed

Decisions

2 recorded · 0 taken by a person, 2 by a rule
WhenByWhoDecisionReason given
2026-08-22 12:00 Rule reconciliation_engine opened
2026-08-23 09:00 Rule reconciliation_engine variance detected
Outcomenot yet resolved
Variance€38.44
CategoryEarly departure
Closedopen until 2026-09-21

Ledger entries

Fund movement for this stay
DateEntryDescriptionAmountBalance
2026-08-23 Posted Settlement — Novotel Queenstown Lakeside €385.89 −€385.89